If you are in a life-threatening emergency situation, dial 911.
Crisis Services are available to all age groups unless otherwise noted. These services are accessed by individuals in crisis, their support persons, and community members. 

Butte County Behavioral Health 24/7 Crisis & Access Line

Step 1: Call the 24/7 Access Line at 800-334-6622 (toll-free) or at 530-891-2810 to request services. 
  • The access line is open 24 hours a day. However, if you call during regular business hours, you will immediately be provided a brief screening.  
    • During the screening, they will ask you whether your needs are urgent and what type of help you are looking for.
    • They will also ask you if you have Medi-Cal or some other type of insurance coverage. If you have Medi-Cal, they will determine if services through County clinics are an appropriate fit, or else they will help you find the services you need in our community. Please have your Medi-Cal card and other insurance information available for reference during the phone call.

Step 2: Once they have determined through a screening if you are eligible for services through their county clinics, they will schedule an assessment.

Step 3: At your assessment, they will connect you or your family member to the types of services that you and your counselor agree will help most. A wide range of services is available, from short-term to intensive, based on your needs.
Additional Resources:

Walk-In Support Services:
  • ​560 Cohasset Road, Suite 100, Chico CA
  • Open Monday - Friday, 8am - 5pm​​

Butte County Behavioral Health Crisis Website

Crisis Talk Lines

National Suicide & Crisis Line
  • Call or Text 988

North Valley Talk Line
  • 855-582-5554
  • Available 7 days a week, 4:30pm - 9:30pm

TREVOR Lifeline (LGBTQ+)
  • 866-488-7386